FAQs
What is an "elder story?"
To us, an “elder” is anyone with a life full of wisdom and experiences to share. While this often means someone over 60, we believe wisdom is about the journey, not a number, so we don’t have age restrictions. We’re passionate about the idea that the world would be a richer place if we all took the time to listen and learn from those who have come before us.
What is the first step in the process?
It all starts with a conversation. Just send us an email to set up a free consultation with our team. We’ll chat with you about the special people in your life and what kind of video would best capture their unique story. We’ll go over everything, from the number of interviews to any photos or videos you’d like to include. No project is too big or too small. We can’t wait to help you preserve your family’s history!
What is a video shoot like? How should an elder prepare for it?
We want the experience to be as comfortable and enjoyable as possible! We come right to you, setting up our equipment at the elder’s home. Don’t worry about any surprises—we’ll send the interview questions a few days beforehand. We’ll craft these questions together with you and your family, so they feel just right. The elder doesn’t need to memorize anything; they just need to get familiar with the questions. We’ll take breaks as needed because our goal is for everyone to feel relaxed and have fun throughout the process.
What is the turn around time for each video?
We know you’re excited to see the finished video, and we are too! While the exact timing can vary by project, we always aim to have your video ready within one month. If you have an important event coming up and need it sooner, just let us know, and we will do our very best to make it happen.
What equipment do you use?
We’re committed to creating a beautiful, professional film for you. Our videos are shot and edited using the best software and equipment available, including crystal-clear 4K resolution cameras.
What b-roll is included?
The best stories are told with more than just words! We love weaving in “b-roll,” which is additional footage that helps bring the interview to life. We encourage you and your loved ones to share photos that we can use, and we can also film the elder doing something they love. For example, if they’re a wonderful gardener, we could capture them tending to their plants to compliment their story.
What if I have a different idea for a video?
We believe every story is unique, so if you have a special idea that goes beyond our standard packages, we would absolutely love to hear it! Our projects are a true collaboration, and we’re always excited to explore new creative possibilities with you. Please reach out to us at [email protected] to start the conversation.